Normally the conversation would be trying to find the phone number, address, the order (my order is an odd one - and it's a special offer I get as a privilege). However, when I catch the manager when I call, it goes like this.
"Hello, Roma Bella Pizza, how can I help?"
"Hi there, this is..."
"Ah, hello! How are you?"
"Not too bad, thanks. And you?"
"I'm good. So would you like your usual?"
"Deep pan or thin crust?"
"Thin crust this time, please."
"There's a bit of a queue but we'll get your one going next. It'll be about thirty minutes."
If that isn't excellent, what is?