Dean Rivers (dean_r) wrote,
Dean Rivers

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It's not defective, you're just ignorant.

If a film isn't completely perfect when they rent it, the customer has a right to complain. We have a sheet which asks for the customer account number, the film and the problem with the film; usually we'll check the films, find a problem with it and offer a free rental to the customer to say sorry.

In this instance, a Mr. Cherry (whose son is one of the scumbags I moan about) claimed the Japanese film Ring was defective because it was Japanese.

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